Flower Delivery to Hospitals in Thailand and Chiang Mai: Rules, Hospitals & How to Order

Sending flowers to someone in a hospital in Thailand is possible, but there are important restrictions you need to know before ordering.

At Lanna Bloom, we arrange hospital flower deliveries based on our experience serving customers in Thailand. This guide explains our delivery rules, what you need to prepare, and how to avoid problems with your order.

Find hospitals in your destination

Chiang Mai · Phuket · Bangkok · Pattaya · Krabi · Koh Samui · Hua Hin · Lamphun · Pai

Hospital Flower Delivery Restrictions in Thailand

Before ordering, it’s important to know that certain flowers, gifts and delivery locations are not permitted under our hospital delivery rules.

1. Hospital wards where we do not deliver flowers or gifts

Lanna Bloom does not deliver flowers to the following hospital units:

• Intensive Care Unit (ICU)
• Coronary Care Unit (CCU)
• Neonatal Intensive Care Unit (NICU)
• Isolation and transplant units
• Oncology units

Other restricted hospital departments may also be excluded from our delivery service.

Please confirm the patient’s ward before placing an order.

2. Strongly scented flowers

Strong fragrances can be uncomfortable for patients, especially those with allergies or sensitivity to smells.

Some lilies, for example, have a particularly noticeable fragrance.

We do not deliver strongly scented flowers to hospitals.

A gentler choice: soft, lightly scented white roses.

3. Balloons

Balloons may create allergy and safety concerns in hospitals.

Lanna Bloom does not deliver balloons to hospitals, including latex and foil balloons.

4. Maternity and newborn departments

Flowers can be sent to mothers recovering after childbirth in regular wards that accept deliveries.

We do not deliver flowers to NICU or other restricted newborn care units.

What happens if a hospital doesn’t accept flowers?

If the hospital refuses delivery, we will contact you to arrange an alternative delivery location where possible.

Additional delivery charges may apply if another trip or a different address is required. We will explain these costs and ask for your approval before proceeding.

If the order must be canceled, we will refund your payment minus only actual, documented delivery costs already incurred, where permitted by law. No administrative or payment-processing fees apply.

If delivery fails because of our error, we will not deduct delivery costs.

Bright and cheerful, a sunflower bouquet is a popular get-well choice.

How Hospital Flower Delivery Works

We make the process straightforward, including for customers ordering from overseas.

Please note: Some hospitals restrict photography. We cannot guarantee delivery photos and may provide only written or verbal confirmation. If you would like a photo, please ask the recipient directly.

Prefer something that lasts? A potted orchid has little scent and stays fresh for weeks.

Best Time to Deliver Flowers to a Hospital

Hospital deliveries follow our regular delivery rules. We recommend delivery before 18:00 (6 PM). Later delivery may be possible with prior confirmation.

What Information Do You Need When Ordering?

To help us coordinate delivery, please provide:

Hospital delivery details

• Correct hospital name and branch. Some hospitals have similar names or multiple buildings.
• Patient’s registered name. Use their full name rather than a nickname whenever possible.
• Ward or room number. Helpful, but not always necessary.
• Contact number. A phone number for the patient or somebody who can help coordinate delivery.
• Delivery date. Choose your preferred date and time.

Tip: If the hospital has several buildings, sharing the correct building name or entrance location can help prevent delays.

Frequently Asked Questions

Can I send flowers to someone in ICU?

No. Lanna Bloom does not deliver flowers to ICU, CCU, NICU, isolation, transplant or oncology units.

Can flowers be delivered directly to a hospital room?

Sometimes. Flowers may also be received at a designated counter or by authorized hospital staff.

What if I don’t know the patient’s room number?

Provide the hospital name, patient’s registered name and a reachable phone number. Additional information may be needed to complete delivery.

Can flowers be delivered to a hospital on the same day?

Yes, where same-day delivery is available and the recipient can accept flowers.

Can I send flowers to a hospital in Thailand from another country?

Yes. You can order online and pay securely by card. Our local team handles preparation and delivery.

Can flowers be delivered after 18:00?

Possibly. We recommend delivery before 18:00, but later arrangements may be available with prior confirmation.

Can I send flowers to someone who has just given birth?

Yes, if the mother is recovering in a regular ward that accepts flowers. We do not deliver to restricted newborn care units.

Can I send balloons or strongly scented flowers?

No. Lanna Bloom does not deliver balloons or strongly scented flowers to hospitals.

Will I receive a delivery photo?

Not always. Some hospitals do not allow photography, so we may only provide written or verbal delivery confirmation. If you would like a photo of the flowers with the recipient, please ask them directly.

What if the hospital refuses flower delivery?

We will contact you to discuss an alternative delivery location.

If a new delivery attempt involves additional expenses, we will explain the charges and request your approval first.

If the order must be canceled, we will refund your payment minus only actual, documented delivery costs already incurred, where permitted by law. No administrative or payment-processing fees apply. We do not deduct delivery costs if the failed delivery was our error.

Please confirm that the patient can receive flowers before ordering to avoid unnecessary delivery expenses.

Send Flowers to a Hospital in Thailand with Lanna Bloom

Whether you’re sending get-well wishes from another city or another country, Lanna Bloom helps arrange hospital flower delivery in our service areas.

Choose your flowers, provide the recipient’s details, and we’ll coordinate the delivery.

Hospital Directory: Thailand

Find hospital locations and contact information below. A hospital appearing in this directory does not guarantee that every ward accepts flowers.

Chiang Mai hospitals

Useful information: Bangkok Hospital Chiang Mai publishes direct contact numbers for individual wards, including Ward 9 (052-089-869) and ICU (052-089-832).

View the official hospital directory

Phuket hospitals

Bangkok Hospital Phuket and Bangkok Hospital Siriroj are two different hospitals. Please confirm the correct location before ordering.

Bangkok hospitals

Pattaya hospitals

Krabi hospitals

Koh Samui hospitals

Hua Hin hospitals

Lamphun hospitals

Pai hospitals

Can’t find the hospital? Contact us with the hospital name and location, and we’ll check our delivery coverage.

Hospital contact information and department requirements may change. Please check details with the hospital before ordering.